November 28, 2004
Humoring Me
I received this in the mail:
Posted by cradle at November 28, 2004 09:42 PMNovember 23, 2004
[address]
Dear Mr. Eisner,
Thank you very much for contacting us. We place a high value on input from our consumers and appreciate your time. We apologize that the Good Humor Cookies N Cream Bar did not meet your expectations.
We were sorry to learn of your experience with our coating, as we strive to provide our consumers with products of only the highest quality. What you describe leads us to believe there may have been a problem with a piece of equipment coating the novelty or could be the result of human error. We appreciate your feedback and will work closely with our manufacturing facilities to ensure more consistency in our products.
We appreciate receiving your comments and hope you will use the enclosure for the purchase of another one of our fine products, with our complents.
Yours sincerely,
Jill Dougherty
Consumer Response Manager[Enclosure: FREE Redeem for One (1) Package of Any Good Humor, Breyers, Klondike, or Popsiccle Product (up to $6.00 value)]
Your writing of letters to people finally pays off!
Posted by: kan at November 29, 2004 01:43 AMBut which fine product shall I purchase with the coupon?
Posted by: David at November 29, 2004 10:09 AMSo who misspelled "complents" and "Popsiccle", them or you?
Hey, if you do a Google search on Popsiccle, this entry is number two after just two days!
Posted by: Bob S at November 30, 2004 12:14 PMIt was probably I. I transcribed the letter very quickly.
Posted by: David at November 30, 2004 01:12 PM